Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Product Homepage. Download and Install Assistant. Don't ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.
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Let us detect the drivers you need for this HP PC Our automated tool will simplify the choices you have to make Detect my drivers. Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need.
Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing. Please wait while we find your drivers.
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All drivers. Filter by importance. Open download list Open all. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Choose 'Refresh' to update the list. My download list. Select all Deselect all. Select the desired files and choose 'Download files' to start a batch download. For example: If an additional device added to the system e. Fixed the issue when setting a blank setting value, BCU no longer stops working. Resolved getting an operation failed error message when doing a setconfig via BCU, because of adding capability to handle an ordered list with only one item, so it reports it as an invalid value.
Fixed crashing issue when setting a blank repset file. Fixed crashing issue when setting a repset file in which there is a space in front of last row. Previous keyword "English" still supported for backwards compatibility. Added shortcut to user's guide on web. Fixed failures when enumeration values contained the string "Disable".
If BitLocker is not disabled, the next time you restart the computer the BitLocker key might not be recognized. If you do not know the BitLocker recovery key, you might lose data or need to reinstall Windows.
Read the Details section to confirm that the BIOS update is more recent then the one installed and that it applies to your computer. Installing the wrong BIOS could cause your computer to stop working. If you do not see a BIOS update listed for your computer , no update is currently available. If there are multiple BIOS updates available , identify the motherboard installed on your computer using the information from the System Information utility.
Browse to the folder or desktop where you saved the downloaded BIOS update file, and then double-click the file name example: sp to start the installation. Wait for the computer to install the update. The computer might beep, turn off and on the display or cooling fans, or display a blinking power light.
This is normal. On the InstallShield Wizard window, click Next. Select I accept the terms in the license agreement , and then click Next. If a Location to Save Files window displays, click Next. Select Update , and then click Next to prepare the update. Wait while the BIOS update installs. The computer displays the installation progress. When prompted, click Continue Startup , or wait for the computer to restart automatically.
It might take a few minutes for the computer to restart. If the update fails, a failure screen displays with additional information. The system might run a BIOS recovery after restarting. Do not attempt to turn off the computer if this happens. If Bitlocker was suspended, search Windows for bitlocker , and then click Resume Protection. If Windows does not open, use a second working computer with internet access to download the BIOS update.
Copy the update file to a USB flash drive and install it on the original computer. Windows might need to be reinstalled if you do not have the key or the key is not recognized after the update. Turn on the original computer with the issue, and then immediately press the esc key repeatedly until the Startup Menu opens. Read the Details section to confirm that it applies to the computer. Installing the wrong BIOS could cause the computer to stop working. If there are multiple BIOS updates available , identify the motherboard or system board installed on your computer using the information from the System Information utility.
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