Amazon prime videos wont stay downloaded in app

A great place to check online to see if there is an outage being reported is DownDetector. Perform an internet speed test to check your network performance — Amazon recommends a minimum speed of 1Mbps for streaming standard content and 5Mbps for HD or higher-resolution content. Consider pausing the internet connection of any other devices connected to your network or disabling your router for a minute and turning it back on.

If your router is old, you may want to consider an upgrade. It's possible that your internet connection is being taken up by other data — if you're downloading a large file, for example, or other people are gaming on the same Wi-Fi network, you could be starving Prime Video of essential bandwidth.

To check, stop any other internet activity and try using Prime Video again. If you're using Wi-Fi, you might also want to move your streaming device and internet router closer together. Also, turn off any network tools you don't need, like a VPN, to make sure they aren't slowing down your connection. Unfortunately, unless you still have the package your cable came in, or its order details if you got it online, there usually isn't any way to tell what type of cable you have.

Check to see if anything is written on the cable itself — if there isn't, you may be out of luck. Times Internet Limited. All rights reserved. For reprint rights. Times Syndication Service. How to troubleshoot your Amazon Prime Video app when it won't play properly. Why is Prime Video not working? Find Amazon app, and swipe up to close it. Go to the Home screen, find Amazon icon, and tap on it.

Hopefully, it will work just fine. If the Amazon app is not up to date that may be the reason why you have the problem with it. Go to the App Store, and see if you can update it. To do this, find the Amazon app on the Home screen, place your finger on it, and hold. You will see an X — click on it. The app will be deleted. Google Pixel 6a renders leak, show compact midrange phone with no headphone jack. The best gifts for PC gamers.

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